GUARANTEES, EXCHANGES AND RETURNS

Quality guarantee

We only sell products of the highest quality and we have in our catalogue also the best brands which we have been selecting since 1984 through experience and the clients feedback so quality is insured.
Some examples are: Begoña Cervera, Bloch, Capezio, Filigrana, Rummos ... brands of recognized quality and prestige.
We also have our own product line named TAMARA. This products have a quality / price relation, unbeatable.
All our items are fully guaranteed against manufacturing defects.

Changes and refunds of wrong items or items with manufacturing defects:

All our products are guaranteed against manufacturing defects. Although we make an individually supplementary control of all the products before shipping them, if you find some problem or manufacturing defect, we will proceed to change the product.
Possible shipping costs derivate cause this reason are totally free for the customer and they will be paid by Tamara Flamenco Dance.

Important: The company undertakes to change the defective or wrong item for a new one the same as the customer requested. The customer will not be able to ask to be sent another item different from the one that the customer bought, nor another model, size, color or size. We will send exactly the article that the customer requested in his original order with the same characteristics.
If the customer wants another item or different characteristics, it is considered a change of article and in this case, the customer will have to pay the shipping costs.

Changes and refunds of items in good conditions:

- All products sent that are in stock have an exchange or return period of 30 days. Items must be in perfect condition and unused. Shipping costs for exchanges or returns will be borne by the customer.  The return will be made by a voucher without expiry date or by another article (if the article chosen has a higher price, the customer will pay the difference, if it is a lower price, you will be given a voucher without expiry with the remaining amount).

Exceptions:

- Product that can be in contact with private parts: bodies, maillots... cannot be refund because of hygiene reasons


- Items manufactured by order or customized products cannot be exchanged or refund.


- Products liable to be one-time use like hats, dance canes, flamenco dresses: this products can be changed in size but they can NOT be refunds.

Shipping, Exchanges and Returns

We ship internationally.

Free Shipping: to get free shipping you only have to place an order for an amount greater than the amount stipulated at any given time (you can check it in the top bar). At this moment, it is only possible to get it for national shipments (Spain and Portugal).

Shipping costs: you can see the amount during the purchase process (shipping step) after entering your address.

Our products have an exchange or return period of 15 days after delivery if they have not been used and are in perfect condition.

Return shipping costs arising from a manufacturing defect will be covered by tamara flamenco. Those arising from changes or returns that are for another reason will be borne by the customer.

No returns will be accepted:

- Articles made to order / custom made to order or custom made by the customer.

- Articles that by their characteristics are likely to have a very punctual use (shows, fairs, pilgrimages, Easter, weddings, etc.) can only be exchanged for another size, size or color.

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Shipping, Exchanges and Returns

We ship internationally.

Free Shipping: to get free shipping you only have to place an order for an amount greater than the amount stipulated at any given time (you can check it in the top bar). At this moment, it is only possible to get it for national shipments (Spain and Portugal).

Shipping costs: you can see the amount during the purchase process (shipping step) after entering your address.

Our products have an exchange or return period of 30 days after delivery if they have not been used and are in perfect condition.

Return shipping costs arising from a manufacturing defect will be covered by tamara flamenco. Those arising from changes or returns that are for another reason will be borne by the customer.

No returns will be accepted:

- Articles made to order / custom made to order or custom made by the customer.

- Articles that by their characteristics are likely to have a very punctual use (shows, fairs, pilgrimages, Easter, weddings, etc.) can only be exchanged for another size, size or color.

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Tamara Flamenco Club

With each purchase you will accumulate points that you can redeem for exclusive discounts on your next purchases.

You can convert your points into discounts in your customer account by selecting the option "convert points into discount".

Once you have done this, a discount voucher will be generated and you will be able to add it to your shopping cart.

30-day minimum price guarantee

In Tamara Flamenco we guarantee the lowest price on all our articles of Flamenco dresses and Flamenco Dance until 30 days after your purchase.

This way, you can buy with total confidence and peace of mind as we will always offer you the best prices on the market. So if you make a purchase of an item on our website and then you find it cheaper, we will refund the difference.
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Size Guide

This product does not have a size guide because:
A) It is one size fits all.
B) It is completely custom made, so you must contact us to indicate the exact centimeters.
C) It uses a standard sizing system without a specific guide.

If you still have doubts about the size to choose, please contact us so we can advise you.

Your cart

If you find it cheaper we will refund the difference
+40 Years of experience,
Physical Store in Jerez since 1984
In your online orders